Shipping Policy — Eros Nectar LLC
Thank you for shopping with Eros Nectar.
We work hard to process and ship all orders as quickly as possible while maintaining accuracy and quality control.
All orders are processed within 2–3 business days after payment confirmation.
Orders are processed Monday–Friday (excluding holidays).
Once your order has shipped, you will receive a tracking number by email.
Please note: Processing time is separate from shipping time.
Delivery typically takes up to 7 business days after shipment, depending on your location and carrier.
Delivery typically takes up to 14 business days after shipment.
(Customs clearance may occasionally cause additional delays beyond our control.)
We are not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs inspections
Incorrect or incomplete addresses provided at checkout
Customers are responsible for entering the correct shipping address.
If an incorrect address is entered, contact us immediately.
We can update it only if the order has not shipped yet.
Orders returned due to an incorrect address may require additional shipping fees to resend.
Once the tracking number shows Delivered, Eros Nectar is not responsible for lost or stolen packages.
Please contact the shipping carrier directly to open a claim.
A tracking number will be sent to your email once your package ships.
Please allow up to 24 hours for tracking updates to appear in the carrier system.
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